In this Policy when we use the words ‘we’, ‘us’, or ‘our(s)’ we are referring to Skirmshop Ireland Limited a company registered in Northern Ireland, company number NI677571, who are the data controllers. Our address is 2A Castle Square, Bangor, Co Down, BT20 4SR, Northern Ireland.

We take your privacy very seriously. The sections below make up our privacy policy. It sets out the rules we follow regarding how we use any personal information we collect about you and the rights you have relating to that use. 

We will at all times treat personally identifiable information in strict accordance with the General Data Protection Act (GDPR) which is in effect from the 25th May 2018.

We will ensure data is processed lawfully, fairly and in an open and transparent manner and ensure appropriate security measures are in place against unauthorised or unlawful processing, accidental damage or loss using appropriate technical or organisational measures.

If you have any concerns or questions about our privacy policy or your personal information, please contact us at [email protected]

Why do we collect personal information?

• To allow us to handle your orders, deliver products and process your payments and refunds
• To let you know about your orders
• Supply a receipt by e-mail and any further updates regarding your order
• To respond to your queries or requests, such as for Help from our Customer Services Team
• To update our records and generally maintain your account with us.
• To keep a record of when and why you contact us and to keep your contact details up-to-date.
• For our statistical or survey purposes – so we can improve our products and websites and the services we offer to you.
• To prevent or detect fraud or abuses of our site.
• To protect our assets, people and customers, in particular by using CCTV in and around our premises

What information do we collect about you?

When you do any of these:

• Set up an account on our website
• Place an order
• Upload an image or comment on one of our social media posts
• Sign up for our newsletter or subscribe to any other services that we offer
• Fill out a contact form on our website
• Browse our website
• Submit a review for any product on our website
• Purchase goods in store
• Correspond with us via our customer service email or contact form/ticketing system

Then, we may collect your personal information, including:

• Name
• Date of birth
• Address
• Email address
• Phone/ mobile number
• Password
• Payment information
• Technical information about how you access and use our websites, including your IP address, browser type and operating system. 
• CCTV images
• Any other information you may make available to us.

We might sometimes ask you other details depending on the circumstances. 

We’ll also require your credit or debit card details when you place an order (unless you pay with PayPal).

We will not ask for any Personal Details, Passwords, or Payment Information via E-Mail.

The only exemption will be to receive proof of ID or Address when purchasing a replica imitation firearm, where we may request that Scans or Photos of ID be sent to validate your reason for purchase.

How do we use your information?

• To allow us to handle your orders, deliver products and process your payments and refunds.
• To keep you updated about your orders.
• To maintain our records and your account with us.
• To keep a record of when and why you contact us and to keep your contact details up-to-date.
• For statistical, analytical or survey purposes – so we can improve our website and services to you.
• Identify the devices operating systems and applications you use to access our website.
• To prevent or detect fraud or abuses of our website. 
• To comply with legal obligations placed on us (for example by maintaining records of accidents on our premises as required by health and safety legislation).

Your Data Privacy Rights

As well as the right to withdraw consent and the right to object to use of your personal data for direct marketing purposes you have a number of other rights under the data protection legislation which are set out below.

If you wish to exercise any of these rights, except the right of erasure, you should e-mail [email protected] giving sufficient information to enable us to identify you and the nature of your request.

You have the right to ask us to confirm if we are processing your personal data and to information about:

• what data we are processing and why
• where we got it from
• how long we keep it for
• who we pass it to

If information we have about you is inaccurate, out of date or incomplete you have the right to have it rectified, including by means of providing a supplementary statement if the data is incomplete.

You have the right to have your personal information deleted if it is no longer necessary for us to have it, if we were processing it on the basis of your consent which you have withdrawn, if you have objected to us processing it on the basis of our legitimate interests (and there are no overriding legitimate grounds not to erase it), or if we have processed it unlawfully.

Please note, when requesting information we will only be able to provide personally identifiable information stored on our systems, such as: Contact Data, Order data, and similar information. We will not be able to provide information which is not personally identifiable to you as it is impossible to link you to the data set.

You have the right to withdraw any permission you or an individual may have previously provided and stop processing of an individuals personal data. However we may retain specific information required for historical information of sales.

Due to UK Law regarding Realistic and Replica Imitation Firearms, we reserve the right to indefinitely retain information related to the Sales of Replica and Imitation Firearms, Guns, Rifles. This information will be kept permanently on record, and is required should any legal disputes arise due to the misuse of products. We will not require any other information, and if requested we can still remove information about Payment Methods or information related to the sale.

If you are unhappy about the way we have handled your data and we have been unable to resolve your complaint you have the right to lodge a complaint with the data protection supervisory authority. In the UK this is the Information Commissioner’s Office (ICO) – www.ico.org.uk

Age Restriction & Children's Privacy

Our service is not designed for anyone under the Age of 18, as to purchase Replica or Realistic Imitation Firearms you must be over 18 under UK Law (Violent Crimes Reduction Act, VCRA 2016).

We do however realise that children under the Age of 18 access our site. 

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Automatically Collected Data

We use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular and count visits. We may also include third party cookies on our site, and the collection, use and choice related to these third party cookies can be found on such third party sites. 

Payment Information

When placing an order with us we will need to submit a minimum amount of information depending on the type of transaction you wish to make with us. We will not store your full payment information on our system, or retain full payment details such as your full Card Number, and Card Security Code.

By placing an order through our website you agree that Order Data will be shared with our 3rd party payment providers, which includes but is not limited to:

• Your Name
• Your Address
• Your Payment Details
• Your Card Information
• Your Bank Account Information

When making a payment through the system we will only send the required amount of information, such as the value of the order and payment method, but we will not send the items listed on the order.

By placing an order with us you agree information may be shared with the following companies:

• PayPal (Europe) Ltd - https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
• Stripe - https://stripe.com/en-gb/privacy

How can I opt out from receiving marketing and newsletters?

If you sign up to our newsletter, or ask us to send it to you, we may keep you informed by email about our products and special offers that we think you’ll like.

You have the right to ask us not to process your personal information for marketing purposes, or to change your mind at any time. You can opt out by:

• Choosing not to sign up for our newsletter and other marketing offers when you create your account.
• Unsubscribing from our newsletters by following the link on the newsletter (every newsletter we send you will include a link at the bottom to allow you to easily opt out)
• E-mailing [email protected]

We’ll try our best to process your request promptly but it may take a few days for your contact preferences to be changed.

Social Media

If you interact with us via Social Media, or participate in Social Sharing (such as if you comment on a post via Facebook, sharing an image with us via Instagram, or 'liking' a post or image) then your public Username and Profile Photo may be displayed on the site along with your Post.